Businesses, professionals or individuals who have been recipients of negative attacks in the internet have one thing in common - they have not made the effort of protecting their online reputation. They may only have a very few online presence where they have control of - a single brochure website, a few press releases, or a listing in certain directories here and there. But when people, including existing or prospective clients search for them online, what will appear of search engine return pages is a hate site, a blog or social media entry lambasting your company or profession.
The key thing in reputation management is to control your brand and image online, before someone else do it for you -- in a negative manner. There are several ways for people to wreck your online reputation, and advancements on major search engines will make it easier for people to see these damaging entries. Performing reputation management is a way to protect your business - and your life.
There are several ways on how you can protect your online reputation. Engaging in social networking sites can increase positive reputation for your profession or business. The key thing here is to be consistent and vigilant in your internet presence. You can do this on your own or you can seek the services of internet reputation management experts to help you build a positive image of your brand and name.
No matter how humane, considerate or satisfying a particular company or business is, there are still a host of detractors out there whose actions can destroy your reputation. Dissatisfied customers, competitors, disgruntled employees and even pranksters can spread negative information, most of which are not even true.
Now, with people Googling almost every keyword about a personality, business or profession they can think of, it is vital companies and individuals realize the value of maintaining a good online reputation. They can do this by using the tools mentioned in an earlier article, so they can keep track of what people are talking about them in the internet.
Should there be negative information coming out during search engine courses, it is vital that the company or professional start internet reputation management work or get the services of reputable online reputation management companies.
Taking actions to
protect your online
reputation is a critical step in defending your business or your profession
against detractors, competitors and other unscrupulous people who are trying to
ruin your internet reputation using defamatory, negative or even untruthful
remarks. Setting your system in place would be the first step in defending your
reputation.
However, an integral part of reputation management is to be aware of your online reputation status at all times. You can do this by using available tools you can use to monitor your internet reputation. Note that Google or Yahoo search engine results are not the only resources you can use for this monitoring work. The following are some of the tools available that you can use, some are freely available while others offer premium services for a certain fee.
* Blog Monitoring Tools -- these are very important monitoring tools that you can use to track down comments, conversations and other posts in blogs, social networks and social media that may contain keywords that are directly connected to you. These tools include:
-- BackType Blog Comments Monitoring
-- BlogPulse
-- Google Blog Search
-- Technorati
* Twitter Monitoring Tools -- tweets are short, quick but very viral avenues that can lift your reputation up or put you negatively down. The following are some of the readily available tools which you can use to monitor twitter content
-- Monitter
-- TweetBeep
-- Tweet Later
-- Twitter Search
* Link Monitoring Tools -- monitoring backlinks from tweets, blogs and website posts are important for your internet reputation management efforts and you can use the following tools for this purpose.
-- BackTweets
-- WhoLinksToMe
-- Google Webmaster Tools
* Other Monitoring Tools -- the following are other available tools which you can use for your internet reputation management monitoring needs:
-- Google Alerts
-- BoardTracker
-- MonitorThis
-- Naymz
-- Purewire Trust
-- Yasni
-- BrandsEye
-- Trackur

This is
now a common scenario that companies and professionals have to contend with in
the online world.
A simple
search of his name or company would return on the first page of the search
results totally defaming entries about his profession or products that have no
real basis and most of which were simply based on hearsay. The culprit --
anonymous comments on blogs or forums by an unknown poster or blogger. The
results -- millions of dollars lost from potential investors and a heavily
soiled reputation to amend.
The potential
for spreading such lies that could damage anyone’s online reputation is now
easier that ever and the impact and spread faster and farther reaching. Blogs, MySpace,
Facebook, YouTube and other social networks make in convenient for these lies
to spread in seconds, reaching the farthest corners of the globe with an
Internet connection. A single post by an anonymous culprit - and your worst
nightmares spreads across cyberspace.
That’s
the main problem with defending your online reputation. You cannot simply sue
anyone if you’re not sure they are the culprit. You cannot sue the webmasters
either for they were made immune by the Communications Decency Act of 1996 as
long as the malicious content was posted by a third party. Judges however, can
compel the webmasters to reveal the culprit’s identity of considerable harm was
already made on your behalf.
However,
the process described above is long, drawn-out, and quite expensive to
undertake, not to mention the potential of going around in circles trying to
track down the culprit. The course to take for reputation management is
to replace the first three pages of search engine results with positive content
that could push out all the negative materials out of contention. Studies have
shown that only 30 percent of searchers go beyond the first page, with less
than 8 percent reading beyond page three.
This can narrow down the target area for your defense by dominating these search engine results related to your name or the name of your company, including certain keywords that are identified with you, your work or your company. You may also need the help of reputable internet reputation management companies to help you with this work as you cannot do all this on your own.
Society
has come to an age where information can be transferred and exchanged at very
fast rates at a simple click of a button. These technologies have brought
businesses to new heights and help them enter new markets that they never have
thought possible years before.
However,
these technologies also have some drawbacks. Online criminals and other
unscrupulous individuals are out there trying to extort funds from businesses
with the threat of damaging their online reputation. These
shady characters will try to flood the internet with negative and libelous
information that basic online searches will return. This can be damaging to the
business and will eventually translate into thousands or even millions of dollars
is loss.
To
protect them from such risks, these businesses need to learn how to perform reputation management or
work with trustworthy companies that can help them combat such negative attacks
to their person or business. Meeting these perpetrators trying to damage an
individual or organization’s business reputation head-on can
worsen the situation. These negative attacks can only be addressed by flooding
the internet with an even greater amount of positive information that will
drown out all these negative publicity.
When
Tiger Woods faced the worst nightmare in his life, he remained quiet for a long
time as the media ran havoc on his reputation as more and
more horrifying details of the scandal he was in surfaced from various sources
worldwide. He might be following the advice of his PR people or did that on his
own accord. However, in this ultra-fast, viral environment that people face in
the online world, keeping quiet was the worst thing he could do.
Companies
or individuals facing negative publicity may not be in the same level of severity
as what Tiger Woods encountered, but keeping mum and taking no action can
eventually ruin your online
reputation - permanently. Bad reputation and negative publicity could
spread like wildfire and would eventually push you deeper and deeper into the
quagmire - until there is no way out.
At the
very onset of negative publicity, individuals or corporations need to alleviate
the situation and perform reputation
management. To get better and faster results, it would be wise to seek the
services of reputable organizations to help you in spreading good publicity -
and drown out the bad. The key thing here is to do it fast - faster than the
negative publicity virus can spread.
Most people
know fact that negative publicity is really bad for businesses, and in fact corporations
have already lost a great deal amount of money amounting to millions because of
a bad online reputation
caused by something that is inaccurate, out of date, or fabricated by a
competitor. This scenario can happen not only to brands, businesses or
corporation but also to individuals and professionals.
However,
the first thing that a person would normally do, upon discovering a link with
his name pointing to a blog of a forum entry that damages his reputation, is to try and
remediate the situation on his own accord. That would be a big mistake. He or
she would try to respond to the entry, trying to refute or defend themselves
until it goes out of proportion -- resulting to more links pointing to the same
negative entry.
What
corporations or individuals need in such situation is to work with experienced reputation management
services which can help you drive these negative entries about you out of
search engine results and replace them with entries that would build your
business, name or profession up. These services can involve minor reputation
issues that would involve simple purging of the items from positive search
results of certain keywords. It can also involve more complicated reputation
management work where a fast and aggressive campaign against negative publicity
perpetrated by unethical competitors, disgruntled ex-employees, or even people
who simply want to destroy people’s reputation.
The
fast-paced world that the online revolution has ushered in makes it easier for
a person or a company to gain a global presence where people that matter to
them can easily access at a single click of a button. The problem is, this same
technology that catapult anyone to global heights can also send that same
person or company’s reputation
crashing down to potentially irreparable level with a few well-placed negative or
derogatory remarks from a competitor or anyone trying to bring the person or company
down.
Anyone’s online reputation is highly
susceptible here, with people and businesses searching for information about each
for whatever purpose it may serve them. Business owners can check on partners,
employees and applicants through the various search engines available and get
all sorts of information - both positive and negative - and would eventually
pose judgment based on what they have read.
This is
why it is important take vigilance over your reputation online and this can be
achieved through online reputation
management services - that can help remove or suppress negative hype about
the person or company from searches and replace them with information that
would be beneficial for you or your company.
Step 10 of Ten Easy Ways to a Positive Online Reputation Management
Having a great online reputation is a moving target. If your Internet reputation is important,you should have it on radar screen and you should be budgeting regularly to continue promoting a positive reputation.
At the very least, you should be Googling your name or your company name at least quarterly to assure that you are making an overall positive impression online. To ensure that your name and your company end up on the positive side of online searches, it would be wise for you to get moving and use reputation management services.
Remember, your internet reputation is a valuable asset, and it is up to you to manage it carefully.

Step 9 of Ten Easy Ways to a Positive Online Reputation
Management
Negative publicity is most likely the reason to
begin using reputation
management services. Delaying to take action in this regard can do
irreparable damage to your online reputation that would take months or even
years to repair.
But there is also a silver lining. As negative
results are pushed down, you have the power to create and promote content that
will continue to build up your online reputation
and help your business or career. Truth to tell, even if your company does not
have a problem with negative publicity, using reputation management techniques
to build an online image can do wonders to improve your image and reputation which will
eventually be converted to an increase in your rate of conversions.